Frequently Asked Questions
Everything you need to know about your beauty journey with Avon.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 45-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, even if the product has been opened.
How do I find my shade for foundation or concealer?
You can use our Virtual Makeover tool on our website or refer to the shade conversion charts found on each product page to find your perfect match.
Are Avon products tested on animals?
Avon does not test products or ingredients on animals anywhere in the world. We have been a leader in the push for alternative testing methods for over 30 years.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I become an Avon Representative?
You can join the Avon community by clicking the 'Become a Rep' link in our footer. Sign-up is quick, and you can start earning on your sales immediately.