Returns & Exchanges
At Avon, we stand behind the quality of our beauty products and want you to be completely satisfied with every purchase. If you are not happy with your order, you can return it within 45 days of delivery for a full refund or exchange.
Locate Your Order
Log into your account and visit the 'Order History' section to find the specific order number for the items you wish to return.
Print Return Label
Select the items for return to generate a prepaid shipping label, which can be printed directly from your browser or sent to your email.
Package Securely
Place the unused or gently used products back in their original packaging, ensuring all caps are tightened to prevent leaks during transit.
Ship and Track
Drop your package off at any authorized shipping location and keep your tracking number to monitor your refund status as it is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing